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We can confirm this situation is contained to the consumer apps in question. We have learned that browser collection functionality was designed in common across a few of our applications and then deployed the same way for both security-oriented as well as the non-security oriented apps such as the ones in discussion.
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Third, we believe we identified a core issue which is humbly the result of the use of common code libraries. This includes the one-time 24 hour log of browser history held for 3 months and permitted by users upon install. Second, we have permanently dumped all legacy logs, which were stored on US-based AWS servers. We have taken action and have 3 updates to share with all of you.įirst, we have completed the removal of browser collection features across our consumer products in question. We apologize to our community for concern they might have felt and can reassure all that their data is safe and at no point was compromised. Trend Micro is taking customer concerns seriously and has decided to remove this browser history collection capability from the products at issue. The browser history data was uploaded to a U.S.-based server hosted by AWS and managed/controlled by Trend Micro. Cleaner data collection disclosure here: ).
The potential collection and use of browser history data was explicitly disclosed in the applicable EULAs and data collection disclosures accepted by users for each product at installation (see, for example, the Dr. This was a one-time data collection, done for security purposes (to analyze whether a user had recently encountered adware or other threats, and thus to improve the product & service). Battery, and Duplicate Finder collected and uploaded a small snapshot of the browser history on a one-time basis, covering the 24 hours prior to installation. Trend Micro has completed an initial investigation of a privacy concern related to some of its macOS consumer products. Reports that Trend Micro is “stealing user data” and sending them to an unidentified server in China are absolutely false. 4 please scroll down for latest information. If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.*Updated Oct. Move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive. Typically, iTunes and iPhoto libraries are the biggest users of HD space.
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When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
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To find other large files, download an app called Omni Disk Sweeper.ĭownload an app called OnyX for your version of OS X. IF the application has an uninstaller app, then use it to completely delete the app from your Mac. Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. hard drives or delete any old documents you no longer use or immediately need.
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Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.Īgain, archive to disc, flash drives, ext. STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER! Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete. If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!ĭelete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save. If you are an iMovie user, iMovie has its own individual Trash location that needs to be emptied, too! If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete. If you use iPhoto or Aperture, both have its own trash that needs to be emptied, also. Have you emptied your Mac's Trash icon in the Dock?
If it does, it's time for some hard drive housecleaning.įollow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
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With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space. You should never, EVER let a conputer hard drive get completely full, EVER! Here are some general tips to keep your Mac's hard drive trim and slim as possible